Experiencing Data Latency for Many Data Types – 10/16 – Resolved


Final Update: Saturday, 10/17/2015 03:52 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 10/17, 03:45 UTC. Our logs show the incident started on 10/17, 21:20 UTC and that during the six hours that it took to resolve the issue, a subset of our customers would have seen a gap in their data ingested between 10/16 21:20 UTC and 10/16 22:30 UTC.

Root Cause: The failure was root caused to a fault in our monitoring system.
Incident Timeline: 6 Hours & 30 minutes - 10/16, 21:20 UTC through 10/17, 03:45 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team


Initial Update: Friday, 10/16/2015 23:24 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience a gap in the data ingested between 10/16 21:20 UTC and 10/16 22:30 UTC. We have put in place components to back fill this data gap. All future updates on this issue will be provided on this thread.

Next Update: Before 10/17/2015 04:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.

-Application Insights Service Delivery Team


 


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