Experiencing Data Latency for Many Data Types – 9/14 – Resolved

Final Update: Monday, 9/14/2015 02:00 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 9/14, 1:54 AM UTC. Our logs show the incident started on 9/14, 00:30 UTC and that during the 1 hours , 26 mins that it took to resolve the issue few of our customers experienced latency when accessing the metric & request data.

Root Cause: Pending full RCA.
Incident Timeline: 1 Hours & 26 minutes - 9/14, 00:30 UTC through 9/14, 1:54 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team

Initial Update: Monday, 9/14/2015 01:15 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency. The following data types are affected: Metric, Request.

Next Update: Before 9/14 03:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.

-Application Insights Service Delivery Team


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