Experiencing Data Access Issue in Azure Portal – 9/4 – Resolved

Final Update: Friday, 9/4/2015 20:02 UTC

We are aware of issues within Application Insights which caused slower queries for the users.  Our logs show the incident started on 9/4, 18:40 UTC and that during the 20 mins that it took to resolve the issue 3% of customers experienced slower queries.The following data types are affected: Availability, Customer Event, Dependency, Exception, Metric, Page Load, Page View, Performance Counter, Request. The issue is resolved now.

Root Cause: The failure was due to a memory issue identified in our system
Lessons Learned: We are working to understand the cause of memory issue and work towards long term fix.
Incident Timeline:  20 minutes - 9/4, 18:40 UTC through 9/4, 19:00 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team

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