Experiencing Data Latency for Customer Event Data Type - 7/11 - Resolved


Final Update: Saturday, 7/11/2015 17:19 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 07/11/2015 17:00 UTC. To address this issue we have rebooted the impacted machine in processing pipeline. Events data flow is now working as expected.

Root Cause: Root cause is unclear at the moment and team is working on it.

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team


Update: Saturday, 7/11/2015 17:12 UTC

  To address this issue we have rebooted the impacted machine in processing pipeline. Events data flow is now working as expected. Some customers may experience see and we estimate <X h.

Work Around: <none or details>
Next Update: Before HH:MM UTC

-Application Insights Service Delivery Team


Initial Update: Saturday, 7/11/2015 16:28 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency. The following data types are affected: Customer Event.

Work Around: none
Next Update: 07/11/2015 18:00

We are working hard to resolve this issue and apologize for any inconvenience.

-Application Insights Service Delivery Team

 

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