Data Access issue with Data Stream Service – 2/6 – Resolved


Final Update: Friday, 2/6/2015 21:40 UTC 

We’ve confirmed that all systems are back to normal with no customer impact and our monitors are healthy as of 2/6/2015 21:00 UTC. Our deep investigation found that it was a monitoring issue instead of service side issue. We have deployed a hotfix to address the monitoring issue. 

We understand that customers rely on Application Insights as a critical service and appreciate the understanding. 

-Application Insights Service Delivery Team




Initial Update: Friday, 2/6/2015 19:00 UTC

We are actively investigating issues with Data stream Query Service .Some customers may not see any data for approx. 1% of total queries while querying their application data. We confirm that there is no data loss ; Impact is limited to data access. We are currently working on hotfix deployment for fast mitigation.

Work Around: Retry might work
Next Update: in 2 hours

We are working hard to resolve this issue and apologize for any inconvenience.

-Application Insights Service Delivery Team

 
 

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