Stop Hoping for Quality and Just Test It!

As I continue to apply more engineering rigor to the release process in my team, I hear statements referring to engineers being hopeful and hoping things will go well.  Hoping is not the correct way to ship software.  I also hear a lot of statements like “we are confident this will work”.  Confidence, although great…

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6 Ways for Engineers to Connect with Their Customers

Satya Nadella’s strategy for Microsoft is “Mobile First Cloud First”.  That’s helped keep teams inside the company stay focused on the right objectives, but it only describes the “what” and not the “how”.  For the how, we should think “Quality First Customer First”.  Quality can mean a lot of things and I listed out some…

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Clean Up Your Campsite!

I always feel like a responsible adult and global citizen when I go camping or hiking and follow the rule on “leaving no trace”.  So why do we not do the same thing as engineers?  As a camper, I spend time setting up my tent and sleeping bags, organize my picnic table and fire pit area,…


Don’t Call My Baby Ugly

A big change is happening in the engineering teams across Microsoft IT.  We are combining developers and testers into one role we are calling Software Engineer.  This new role owns coding and testing equally, and specifically feature design and coding, unit and functional testing, and system level testing like integration and performance testing.  Traditionally, we…

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The toughest question you can ask, isn’t tough enough

One skill all engineers need to have in order to ship high quality software is the ability to ask hard questions.  No matter if you are a developer, a tester, or a project manager, you need to look at each situation, line of code, architecture/design, or user scenario and determine if you and your project…