Stop Hoping for Quality and Just Test It!

As I continue to apply more engineering rigor to the release process in my team, I hear statements referring to engineers being hopeful and hoping things will go well.  Hoping is not the correct way to ship software.  I also hear a lot of statements like “we are confident this will work”.  Confidence, although great…

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6 Ways for Engineers to Connect with Their Customers

Satya Nadella’s strategy for Microsoft is “Mobile First Cloud First”.  That’s helped keep teams inside the company stay focused on the right objectives, but it only describes the “what” and not the “how”.  For the how, we should think “Quality First Customer First”.  Quality can mean a lot of things and I listed out some…

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