Outlook 2010: Cannot open you default e-mail folders.. MAPI was unable to load the information service msncon.dll.


Downloaded the Office 2010 Beta? Cool.. Outlook 2010 is awesome (and so is OneNote 2010, try it). Here’s a very easy fix for the following Outlook2010 startup message:


  “Cannot open you default e-mail folders. An unexpected error has occured. 


 MAPI was unable to load the information service msncon.dll. Be sure the service is correctly installed and configured.”


 


Steps:


·         Close Outlook2010


·         Goto Control Panel > Add or Remove Programs


·         Uninstall your old Outlook Connector for Hotmail/Live mail > Restart


·         Get the new connector (version 14.0.4514.1004) from the links below:


·         Open Outlook2010 again, no restart required.


 


32 bit: http://download.microsoft.com/download/D/F/8/DF8DC3A7-CF01-4F22-B965-DD8CD86411ED/OutlookConnector.exe
64 bit:
http://download.microsoft.com/download/8/F/2/8F2D0D4D-719B-4BD3-90BC-56B7AF48C419/OutlookConnector.exe


I noticed that some posts out there have download links to Version 12 of the connector, which is not compatible with Outlook2010. Use the links above and it will work like a charm J


Enjoy Office2010! . . .Need more help? See here


 


 

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