Error Codes, Toshiba Edition

If you know what an error code means, it can be immensely helpful in diagnosing the problem with your project. Below are some of the more common error codes found on Toshiba Players and their potential cause.  There is a similar post for Xbox HD DVD add-on error codes. Note: the contents of this post may change overtime.

Note to Consumers: This blog is targeted at content authors who create all those cool applications for HD DVD and might possibly encounter these errors during development.  Of course the hope is that you never see these errors, but if you're reading this, that probably isn't the case.  Should you receive an error on your HD DVD player, I would recommend the following:

1. Update your player firmware.  The issue you are encountering may already have a fix released that you can easily download using the internet port on the back of your player.  For more information, see: https://www.tacpservice.toshiba.com/ConsumerProductSupport/productupdatesandnotices.asp

2. Clear your persistent storage.  Some discs download new content and should there be a problem with that download, the disc may not play correctly.  You would only need to clear the persistent storage for that particular title (not all of your titles).  For more information, see: https://www.universalhidef.com/support_errors.aspx#DeletePersistentStorage

3. Exchange the Disc.  If a specific disc will not play, it could be a bad disc.  It may have been scratched or there may be an anomaly on the disc that prevents it from being read by the player.  Most retailers will allow you to exchange a bad disc for a new copy of the same title.

4. Contact Toshiba.  When all else fails, call customer support and ask them what to do.  https://www.tacp.toshiba.com/customersupport/contact.asp