If you know what an error code means, it can be immensely helpful in diagnosing the problem with your project. Below are some of the more common error codes found on Toshiba Players and their potential cause. There is a similar post for Xbox HD DVD add-on error codes. Note: the contents of this post may change overtime.
Note to Consumers: This blog is targeted at content authors who create all those cool applications for HD DVD and might possibly encounter these errors during development. Of course the hope is that you never see these errors, but if you’re reading this, that probably isn’t the case. Should you receive an error on your HD DVD player, I would recommend the following:
- Update your player firmware. The issue you are encountering may already have a fix released that you can easily download using the internet port on the back of your player. For more information, see: http://www.tacpservice.toshiba.com/ConsumerProductSupport/productupdatesandnotices.asp
- Clear your persistent storage. Some discs download new content and should there be a problem with that download, the disc may not play correctly. You would only need to clear the persistent storage for that particular title (not all of your titles). For more information, see: http://www.universalhidef.com/support_errors.aspx#DeletePersistentStorage
- Exchange the Disc. If a specific disc will not play, it could be a bad disc. It may have been scratched or there may be an anomaly on the disc that prevents it from being read by the player. Most retailers will allow you to exchange a bad disc for a new copy of the same title.
- Contact Toshiba. When all else fails, call customer support and ask them what to do. http://www.tacp.toshiba.com/customersupport/contact.asp
Resource Load Failure
Playlist is referencing a resource that does not exist or with a size attribute that is too small
Script is throwing an exception that is unhandled. Make sure to use try-catch blocks in your script.
Script is missing a semicolon – run the validator on your project
Unknown markup or script error
This is a sort of “catch all” error. If it happens immediately, the format of part of your script may not be valid.
If this erorr happens after your app has run for a while, this could be an indicator that the player has run out of memory. Check your code for possible memory leaks, particularly those resulting from closures and circular references.
Playlist Load issues
AACS Error for playlist loading
Fatal Error of AACS
Read/Parse Error of playlist file
AACS Read/Parse Error of playlist file
AACS key does match key used to encrypt playlist
Video Playback Errors
Video Controller Error
titleDuration of PrimaryAudioVideoClip is too long
EVOB is missing
Pixel Buffer Overflow
Pixel buffer is impacted by all graphics (PNGs and JPEGs) and render font glyphs in all loaded applications must not exceed 2x1920x1080 ( 4,147,200 pixels)
DiscID missing from DISCID.DAT
Run the DiscID creation tool that ships with the interactivity jumpstart kit with the following parameters (adjust GUIDs as needed):
“C:\Program Files\HD DVD Interactivity Jumpstart\Tools\CreateDISCID.exe” -c DISCID.DAT
Markup Resource Load Failure
A graphic referenced in the markup may be missing from resources.
A markup element containing text could not be released at the end of an application
Possible internal player issue
Wrong Firmware Version
Update Player Firmware