November Feedback on Help for Team Foundation 2010 Beta 2

Summary Page views continue to increase Ratings continue to be high (average 4.31 out of 5, compared to about 3 traditionally)  Project management continues to have twice as many page views as the next area (also still administration) 4 out 5 of the most viewed topics were in project management We have positive feedback regarding our approach of delivering…

0

October Feedback on Team Foundation Help in Dev 10 Beta 2

Last month, Beta 2 shipped, and we posted a corresponding update to the help content. Page views, ratings, and feedback have all more than doubled in October compared to previous months. Overall ratings remained higher than we had in VS2005 & VS2008, and most of the lower ratings come from topics that are effectively unchanged from…

1

September Feedback on Help Content for Beta 1 of Team Foundation

In September, we didn’t have a lot of feedback, so I’m going with the flow and providing a very brief overview of that feedback. (Excuses, excuses). In fact, only three topics recieved ratings. Visual Studio Team System received two ratings with an average score of 3 (average). I’m not sure whether they were both actually 3’s. Work…

0

August Feedback on Beta 1 Content for Team Foundation 2010

Summary Admin content is once again the most viewed section, although not by the historical 5:1 margin. The trend of high ratings for new content (using new approaches) continues. Details In August, there were almost 15,000 page views, with 9 ratings (mostly high) and 3 comments. That’s about the same as last month. Team System…

0

Feedback on Help for Team Foundation

Include your email when you leave feedback on help for project management in VSTS if you’d like a response. I can’t guarantee that you’ll get one, but I’d wager that you will.

0

Great Organizations Surprise You

As we write help for Team System, we try to hand topics off for localization as early as we can, but not too early. We don’t want to incur the cost of relocalizing topics that we need to change. For example, if I hand off a topic that I’ve written about the warehouse schema, and…

0

July Feedback on Beta 1 Content for Team Foundation 2010

Summary The trends this month are good (or neutral). New content is getting high ratings; existing content is taking the low ratings. No new negative feedback on empty topics; one high rating on an “empty” navigation topic. Project management remains 5 times higher than it’s traditional share of page hits, on par with administration  …

0

Summary of feedback in July on Beta 1 Content for Team Foundation 2010

Summary The trends this month are good (or neutral). New content is getting high ratings; existing content is taking the low ratings. No new negative feedback on empty topics; one high rating on an “empty” navigation topic. Project management remains 5 times higher than it’s traditional share of page hits, on par with administration  …

0