Chip and PIN, don’t panic!


At long last, the UK is modernising and launching the Chip and PIN system in the UK at the end of the year, but not everyone is happy with the progress made so far…


There is someone at Silicon is grumbling about there being too many PINs to memorise.  The banks are panicking that if retailers applied for Chip and PIN on mass, it could cause major problems for the banks.


The RNIB is pointing out legitimate concerns regarding consumers’ understanding of the new system following a Mystery Shopping study they ran, and according to another piece of research 25% of UK retailers remain unconvinced of the benefit of replacing signatures with chip and PIN systems to authenticate card transactions.


I’m sure it will all work out in the end though…it is worth it.  I used the system in New Zealand a couple of years ago, and was pleasantly surprised at how easy it was to buy a beer with my card.  I just had to remember my PIN…not that hard, surely?


Comments (7)

  1. Blair says:

    Well I’m in NZ at the moment.

    We have both Debit cards that have pin’s and Credit cards that have pins (and Sigs). You can choose with the Credit Card.

    It’s fantastic and makes it much easier to do transactions.

  2. I have a wierd one at the moment, retailers are using the pin but then wanting a signature too which seems a bit pointless; especially as it takes 4-5 times longer to authorise using the chip than swipe – which they fall back to when the Chip method fails. What’s going to make the change really take off though is the transfer of liability next year from credit card companies to retailers…so if your card is used fraudulently from next year then the shop is liable.

  3. leon says:

    since moving to NZ i rarely carry cash…it rocks. how hard is it really to memorize your PIN? how the hell do you withdraw cash without it? 🙂

  4. Of course the UK pin code is the same darned code you use to withdraw money from the ATMs. So most people already know it anyway.

  5. Ivan Towlson says:

    You obviously hadn’t bought enough beer *grin*.

  6. Cheech Kanine says:

    If anyone is interested, a <a href="http://www.nationalshoppingservice.com">mystery shopping</a> provider that I have used for this type of thing is <a href="http://www.nationalshoppingservice.com">National Shopping Service</a>. They have been in business for over 30 years.