Ahmet Gyger's blog
A blog about Lync Server with a specific focus on Response Group Application and Call Park Service
Creating a OcsPowerShell PSSession under a different set of credential
I have recently been asked multiple times how to create a PowerShell session to OcsPowerShell. This...
Author: Ahmet Gyger Date: 08/28/2012
Configuring call park application
In the previous call park related post, I explained the main scenarios that are covered by call park...
Author: Ahmet Gyger Date: 03/08/2012
Understanding Lync Call Park Application
Lync Call Park lives on a front-end on your Lync deployment. Scenarios enabled by call park...
Author: Ahmet Gyger Date: 10/28/2011
Update RGS synchronization interval with active directory
The collection of agents assigned to a Response Group can be pretty dynamic depending on the...
Author: Ahmet Gyger Date: 10/19/2011
Reskit Chapter: Microsoft Lync Server 2010 Response Group Application
Good news, the Response Group Application chapter of the Microsoft Lync Server 2010 resources kit...
Author: Ahmet Gyger Date: 02/11/2011
Creating a Response Group #4: Creating and configuring a workflow
This is the last step in our journey in creating a response group: creating and configuring a...
Author: Ahmet Gyger Date: 02/10/2011
Creating a Response Group #3: Creating and configuring a queue
In the two previous posts we first created voice enterprise enabled users usable as response group...
Author: Ahmet Gyger Date: 12/13/2010
Response Group – How-to create a Call Action
Many response group objects have action properties that accept RgsCallAction object. The...
Author: Ahmet Gyger Date: 12/09/2010
Creating a Response Group #2: Create and configure an agent group
In the previous post, we created Lync users that are enterprise voice enabled. Now we want to use...
Author: Ahmet Gyger Date: 11/01/2010
Creating a Response Group #1: Enabling an AD User to be a Lync User with Enterprise Voice Enabled
The first step in the journey to create a Response Group is to have Lync User with Enterprise voice...
Author: Ahmet Gyger Date: 10/21/2010
Understanding Lync Response Group
Before starting to give some clarity on the Response Group itself I want to get clear on the terms I...
Author: Ahmet Gyger Date: 10/20/2010
The famous “introduction” post
Hi - Bonjour! I work on Microsoft Lync Server (on the Response Group Application aka Response Group...
Author: Ahmet Gyger Date: 10/19/2010