Increasingly we are living in the Mobile First, Cloud First World. The abundance of smart devices at varying price points, along with the connectivity of the cloud, is making us more mobile and changing the way we work and play. These smart devices have greatly increased the types of experiences possible, in-addition to blurring the line between personal computing and office work. And Apps are at the center of this experiences – consumer apps and enterprise apps!
GSMA announces that the proliferation of connected devices will create a US$1.2 Trillion Revenue Opportunity for Mobile Operators by 2020. In addition, statistics from various sources tell us the following:
The place where people work is no longer exclusively the workplace. People expect to have the ability to work where, when and how they choose, using the devices they love, enabled by apps they are familiar with. Such proliferation of devices provide for a unique opportunity of defining new age mobile workforce and connecting employee-supplier-vendor-customer network.
This trend comes with associated risks of managing enterprise infrastructure efficiently and calls for huge shift in the mind-set of the IT organization. The need of the hour is for every CIO is to move away from device-centric approach to people-centric approach as shown above of preparing the enterprise for mobility.
The CIO needs address present and future business needs, within a secure environment and yet add value to the workforce and deliver experiences that surpass expectations.
The IT needs to not only provision enterprise applications for their employees but enable corporate technology and resources that are always on from any device, anywhere, while complying to security protocols, controlling costs, and accelerating time to market. It’s a tough ask!
A well thought-out mobility strategy will help an enterprise identify and address many of the above challenges and execute entire mobility lifecycle from building apps to device management effectively.
This strategy should contain several facets of mobility such as target mobile platforms to support, device procurement strategy, mobile apps baseline architecture, design philosophy, application development strategy, security of apps, data and devices, device management strategy, disconnected scenarios, preferred development and OEM Vendors and user support.
We therefore divide the approach to mobility into four distinct phases:
- Preparing the enterprise for mobility: This involves creating a master blue print of how the enterprise embraces BYOD scenarios and includes careful planning of devices to support, a phase-wise approach to enable for mobility and measurement criteria.
- Mobile Application development strategy: Apps define the experiences that users carry and perceptions built about effectiveness of mobility enablement. The app development strategy should define set of considerations for building native, hybrid, browser based apps, usage of device capabilities, building rich user interfaces, development methodology and a lot more.
- Mobile application distribution strategy: forms the key to how users – employees, vendors, and customers receive the applications built for them. While most customer have solutions to automate and manage deployment to enterprise controlled PCs, mobiles and non-domain joined machines pose new challenges.
- Mobile Device Management strategy: forms the key to managing devices that connect to the enterprise IT.
In the next part, Let us evaluate considerations of each of these in brief.