The Disability Answer Desk in French & Spanish

The Disability Answer Desk (DAD), in collaboration with our French and Spanish support colleagues, are excited to share that DAD support is available in French and Spanish speaking countries; specifically France, Belgium, Canada, Mexico and Spain.  French phone support is currently available from Monday – Friday between the hours of  1pm – 7pm CET (07.00…


Microsoft Accessibility Support Team – Frequently Asked Questions

In a previous post we announced the availability of the Microsoft Accessibility Support Team and the new customer support offering that provides a tailored experience for people with disabilities and customers using our accessibility features. We have had a number of questions about the new support team that we would like to provide better information on: —– Where…


Launch of the North America Accessibility Support Team

Every customer is important to us. We’re passionate about providing the best possible experience for all our customers, including those with disabilities, to help them get the most out of Microsoft products. There are over 58 million people with disabilities in the US and 1 billion globally. Connecting customers with disabilities to experts that can…