Microsoft Dynamics Marketing today and what comes next – How can you continue using your data?

When it comes to transitioning to the next generation of marketing and customer engagement automation tools from Microsoft, there are a few topics of interest: The life cycle of Dynamics Marketing Migration and My Data questions Licensing questions in relation to the next generation of tools How customer of Microsoft Dynamics Marketing best migrate to…

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White Paper:  Microsoft Dynamics CRM 2016 Service Pack 1 Performance Benchmark on Azure Infrastructure as a Service (IaaS)

On behalf of the Microsoft Dynamics 365 engineering team, I am pleased to announce the release of a white paper, Microsoft Dynamics CRM 2016 Service Pack 1 Performance Benchmark on Azure (IaaS) which is currently available for download, from the Microsoft Download Center. It is one of the publications, as promised in the Dynamics 365…

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Update client apps Registration in Active Directory Federation Services (AD FS)

This post applies to Apple iPad, Windows tablets, and Windows phones for On Premises customers, and for Online customers who are using their own federated identity provider We have updated our mobile applications and added more Redirect URIs. The following updated Powershell command must be run in your AD FS server to register the tablet…

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Dynamics 365 app for Outlook is coming soon!

Productivity is everything. Sales people and customer service experts want to achieve more in less time, and focus on getting the job done as efficiently as possible. Dynamics CRM App for Outlook was first introduced in CRM 2016. Now, I’m proud to announce the next generation of the app—Dynamics 365 App for Outlook, which will…

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Microsoft Dynamics Marketing and Our Vision for Marketing in Dynamics 365

In preparation for Dynamics 365 and the opportunities it opens up to our customers around the world, we have taken years’ worth of customer feedback, internal experience, and industry refinements in the marketing space to bring forth the next generation of marketing from Microsoft.  Today, we are pleased to announce that our vision for the…

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New Mobile Samples using Web API

I’m pleased to announce we have published two new mobile samples to GitHub. Both of these samples demonstrate the same ActivityTracker functionality provided by earlier samples. They have been updated to use the Dynamics CRM Web API and they support iOS9 and Android 6 platforms. The iOS application is written using Swift 2, rather than…

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Sending encrypted workflow notification emails

Does business require to send encrypted workflow notification emails in synch with your company’s security requirements? The following steps describe how to do it using CRM Online and Office 365. Office 365 Message Encryption requires the Azure Rights Management service. Once you have a subscription to this service, you can activate it as described in…

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Performance for CRM 2016 Service Pack 1 and CRM Online 2016 Update 1

Overview The Microsoft Dynamics CRM team has been testing the performance of Microsoft Dynamics CRM 2016 Service Pack 1 (SP1) (version 8.1) hosted on Microsoft Azure Virtual Machines. The goal is to establish a baseline for performance on CRM 2016 SP1, using Azure IaaS infrastructure with premium storage. The scenarios we have targeted involve thousands…

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Tracking and Synchronization of Communication Activities and Contacts using Outlook and Exchange Integrations in CRM

Dynamics CRM has the most comprehensive Outlook & Exchange integrations in the industry. We are leaders in the industry since the beginning with a COM add-in for Outlook – CRM for Outlook. The tracking of customer and prospect communication is a key capability for any CRM system. In sales, the salespeople have to keep track…

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Interested in learning how server-side sync works?

We have recently published the Server-side Synchronization in Dynamics CRM and Dynamics CRM Online white paper. This paper describes in detail the process for synchronizing accounts, contacts, tasks, and email between Dynamics CRM and Exchange, which is handled by the Asynchronous Processing Service. Download it to learn how server-side sync works! Ben Elad

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