Two Escalation Engineer positions available. Apply now!

We Are Hiring

System Center Escalation Engineer

Want to debug the most difficult problems against the largest, most complex piece of software ever written? Are you proficient with ‘Managed Code’ and System Center Products: Configuration Manager, Operations Manager, Data Protection Manager, Virtual Machine Manager or Opalis Integration Server? Are you fluent with debugging & programming? Can you represent Microsoft in critical, time sensitive solution delivery? Writing code is easy, finding bugs in someone else’s code you’ve never seen before is a real challenge. Want to hear more?

https://blogs.msdn.com/jobsblog/archive/2007/01/26/jobcast-life-as-an-escalation-engineer.aspx

https://blogs.msdn.com/jobsblog/archive/2007/11/21/life-as-an-escalation-engineer-part-ii.aspx

The ideal candidate will have a four year degree in C.S. or E.E. and a minimum of four years product support experience or the equivalent in work experience. Prior knowledge of System Center and other networking products and/or networking operating systems, is required. Candidates must also have strong customer service, accurate and logical problem solving, and communication skills, and the ability to work in a team environment. Programming and debugging skills are required, as well as the ability to read and analyze network traces. This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

Applicants that possess the experience and desire will be considered, and are encouraged to apply using the below link.

https://careers.microsoft.com/JobDetails.aspx?ss=&pg=0&so=&rw=2&jid=17992&jlang=EN

Windows Server Escalation Engineer

Want to debug the most difficult problems against the largest, most complex piece of software ever written? Are you fluent in C and assembly? Do you carry a spare debugger cable in your bag? Can you represent Microsoft in critical, time sensitive solution delivery? Writing code is easy, finding bugs in someone else’s code you’ve never seen before is a real challenge. Want to hear more?

https://blogs.msdn.com/jobsblog/archive/2007/01/26/jobcast-life-as-an-escalation-engineer.aspx

https://blogs.msdn.com/jobsblog/archive/2007/11/21/life-as-an-escalation-engineer-part-ii.aspx

Candidate must be a strong critical thinker, and enjoy solving very difficult problems (often involving code level analysis). Escalation Engineers within Platforms Global Escalation Services are frequently involved with the highest profile issues, and therefore must be able to handle both pressure and complex situations. Candidates must also have strong customer service, accurate logical problem solving and communication skills, and the ability to work in a team environment. Programming and debugging skills are required, preferably in C or C++. Also, the ability to read and analyze network traces and solid protocol analysis is a plus. The ideal candidate may have a four year degree in C.S. or Engineering and a minimum of four years product support experience or the equivalent in work experience. Prior knowledge of Windows Server and other networking products, and/or networking operating systems is required. If you enjoy being the problem-solver in the spotlight of critical problems, then this position will excite and challenge you.

Applicants that possess the experience and desire will be considered, and are encouraged to apply using the below link.

https://careers.microsoft.com/JobDetails.aspx?ss=&pg=0&so=&rw=1&jid=18002&jlang=EN