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"No clouds are configured on the registered servers. On the VMM server, Create clouds which you want to protect."

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Hello 

I wanted to share my experience on the issue which I was working on Azure Site Recovery configuration for enabling the VMM cloud protection. We had configured the VMM provider and registered it successfully with Azure subscription and the server was showing as connected on the Azure Portal.

However, when we navigate to Recovery Services-> <Recovery Vault >-> Protected Items -> VMM Clouds -- we see "No clouds are configured on the registered servers. On the VMM server, Create clouds which you want to protect."

We know that that we had 3 clouds created on the SCVMM server and it should supposed to show on the portal. 

SCVMM version -- 3.2.8071.0

Checked the provider agent version and the CBEngine version are latest.

Tried reinstalling the provider, still the same issue.

The SCVMM server was not installed with HA.

We found that around 6 machines were failing for VM refresh with the errors. Those machines were showing with status as migration failed and HDD missing.

We found these problematic machines from the console and removed them from the SCVMM database using the below cmdlet.

https://technet.microsoft.com/en-us/library/hh801721.aspx

NOTE: When used with the Force parameter, Remove-SCVirtualMachine only deletes the virtual machine from the VMM database. It does not delete the virtual machine itself.

Remove-SCVirtualMachine <MachineName> -Force

Then we refreshed the hosts with VM refresh and the VMs got refreshed without error status.

We restarted SCVMM service and then refreshed the SCVMM server on the Azure portal in the ASR configuration.

Waited for some time till it finishes the refresh job and found that the cloud started showing on the ASR configuration. 

 

Thanks

Santosh Killekar - Support Escalation Engineer (System Center)

 

Disclaimer: This posting is provided "AS IS" with no warranties and confers no rights.